Brand equity en chatbots
Comúnmente pensamos en los chatbots como solucionadores de problemas o herramientas funcionales como asistentes virtuales. Sin embargo, hay mucho más…
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He encontrado mucho contenido sobre diseño conversacional para chatbots con un enfoque en la usabilidad y el proceso. Sin embargo,…
Desde mi primera experiencia con el diseño de un flujo de conversación para bots justo después de empezar a trabajar…